The Return Label inside the shipment only applies on regular price purchases. If you do not receive the return label, contact us and we will send you one via email. Accessories, Jewelry, Swimsuits, Skincare, Cosmetics, Perfumes and Candles may not be returned.Īll sales with a discount of 60% or above are FINAL SALE and not eligible for return or exchange. Shoes must also be unworn and in their original boxes. Items must be unworn, unwashed, and unaltered with original tags attached. If you are unhappy with your order within 14 days of receiving it, we will give you a refund to your original method of payment.Ī $15 return shipping fee will be deducted from your refund once items are returned. We do NOT offer free return shipping on international orders. This way your package will arrive straight to your doorstep avoiding possible delays at Customs. Our integration with the Zonos App allows you to pre-pay duties and taxes at check out. UPS Worldwide Expedited is $50 and takes 5-12 business days in transit. and its carriers will not be shipping or delivering on the following holidays/day the holiday is observed: We require that you select a secure delivery address and preferably one where someone is able to receive your package directly. We will, however, do everything in our power to assist you. It is the responsibility of the receiver to locate packages. Unfortunately, we are not responsible for packages that may become lost in transit. We do not currently ship to PO Boxes or APO/FPO addresses. Shipping to PO Boxes or APO/FPO addresses Orders placed after 1pm EST on Fridays would be processed the following Monday or business day. Orders placed Monday-Friday before 1pm EST ( excluding holidays) will be processed within 24-48 hours. $20 shipping fee for UPS 2nd Day Air on orders under $499.99.įree UPS 2nd Day Air on all US orders over $500. Orders placed before 1:00PM EST will generally be ready for pick up the same day. Pick-up hours: 11:00 AM - 6:00 PM Monday-Saturday. Call (787) 722-6317 on arrival, and we will meet you at the curbside.
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